Hi Ram,
Seems like something went wrong. if you trigger info pack then check job in ecc side.
How to check job:
From BW server go to info pack monitor screen, from header tab, Copy request id.
go to ECC system login, Tx - SM37, Job name: BI<copied request id from bw>
User id: *
Status: Active,cancel and finish
Date Jul 18 2013 to July 20 2013.
Execute it, you will get respective job. select that job and click on job log details icon from tool bar.
You can see the whole data pockets how its processed and how much time its taking or took. whether job was finished or. not.
If you see any error there please share here.
You can check T code SM58(in ecc side, its LUW's may hanged), if you see any red status there, take basis team help.
if its full load. cancel this job and delete request at PSA. re start again.
Ask basis team to keep on monitoring the SM58(ECC side) , if they see any queue, immediately they need to clear.
Thanks